Product: File Restore Professional
Company: PC Recovery Ltd
Description:
File Restore Professional is advanced data recovery software for Windows NTFS and FAT drives. Recover, preview and undelete all file types including deleted photos, Word docs, Excel spreadsheets, Zip archives, PowerPoint, audio and video files.Recover deleted files from all types of digital media. File Restore Professional will recover, undelete, and restore files that have been emptied from the recycle bin, recover files from crashed PC hard drives; from corrupt, formatted or lost drives, from USB drives, virtual drives, Compactflash cards, SmartMedia, memory sticks, cameras, iPods (all generations), Zip drives, floppy drives, etc. Files may be filtered and saved by type, size, date, etc.

Sector: Data Management Industry: Help Desk Function:  Business

Product: i-Sight Call Tracking Software
Company:  customer expressions cooperation
Description:
i-Sight call tracking software lets you save time and money, and improve customer satisfaction, by:Automatically turning emails into work-orders, Allowing users to submit issues directly via a secure web form,Notifying technicians of new, upcoming and overdue items,Sight Call Tracking.

Sector: Data Management Industry: Service Industry Function:  Document Management

Product:  BUGtrack
Company:  ForeSoft Corporation
Description:
BUGtrack is a professional, reliable, secure and completely web-based issue-tracking and project management system. BUGtrack is fully customizable, has flexible workflow and supports role-based permissions. Open API features, import/export capabilities, spell-checker, rich text formatting, advanced XML/XSL reports (just to name a few). Mail Interface converts incoming email requests into trackable tickets. Project sharing allows to share your project with another company that has a separate BUGtrack account. BUGtrack can be integrated with CRMdesk - web-based help desk, customer service and online support software.

Sector: Data Management Industry: Service Industry Function: Document Management

Product:  Parature’s multi-channel customer   support software
Company: Parature Inc.
Description:
Efficiently track, route and resolve issues with Parature’s lifecycle ticket management system. Parature’s eTicket enables you to provide efficient service, increase end user satisfaction, and decrease costs. Powered by a flexible workflow engine, eTicket can be customized to meet the unique needs of your organization. A web-based solution, Parature allows you to start supporting your customers 24 x 7 in as few as three weeks without installing a thing.

Sector: Data Management Industry: Service Industry Function: Document Management