Product: InteQ
Company: Billing Software
Description: Download Enterprise Billing and Accounting inventory tracking software to record all ac

Sector: Knowledge Management Industry: Help Desk Function: Technology

Product: InteQ
Company: InteQ
Description: InfraDesk is an ITIL SaaS Service Desk application delivered as a service over the web based on InteQâ??s unique ITIL process automation approach and experience. The simple and robust enterprise service desk solution provides the foundation for IT organizations Service Delivery and Operations to ultimately support overall Service Strategy. Through its Software as a Service (SaaS) delivery model, InfraDesk enables large organizations to eliminate costly maintenance upgrades and lengthy implementation cycles commonly associated with traditional on-premise software while providing the affordability to small and medium-sized organizations without sacrificing functionality or flexibility. Since its introduction to the service desk market, InfraDesk has been implemented in organizations globally accelerating value and savings for clients. InfraDesk was also the recipient of the Network Product Guide a Best in Sasa? and the American Business Awards Best New SaaS Product's?

Sector: Customer Service & Support Industry: Business Function: Help Desk

Product: Fast Track Help Desk
Company: iiS FM Solutions
Description: Facilities management help desk software with a thorough planned preventative maintenance (PPM) module. Issue, monitor, control and report on reactive and scheduled jobs. Relied upon by facilities managers of small buildings as well as international building management companies.

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Product: File Restore Professional
Company: PC Recovery Ltd
Description:
File Restore Professional is advanced data recovery software for Windows NTFS and FAT drives. Recover, preview and undelete all file types including deleted photos, Word docs, Excel spreadsheets, Zip archives, PowerPoint, audio and video files.Recover deleted files from all types of digital media. File Restore Professional will recover, undelete, and restore files that have been emptied from the recycle bin, recover files from crashed PC hard drives; from corrupt, formatted or lost drives, from USB drives, virtual drives, Compactflash cards, SmartMedia, memory sticks, cameras, iPods (all generations), Zip drives, floppy drives, etc. Files may be filtered and saved by type, size, date, etc.

Sector: Data Management Industry: Help Desk Function:  Business

Product: Employee Helpdesk
Company:  Soffront Software, Inc.
Description:
Soffront Employee Helpdesk manages employee support tickets from submission to resolution.Reduce IT support costs, increase employee productivity and enhance customer   retention with Soffront IT Helpdesk. Create   tickets and assign them to IT helpdesk agents   automatically. Configure the workflow to match your IT support process. Dynamically generate action buttons that guide helpdesk agents through the defined process. Know where every ticket stands in the resolution process and ensure no ticket slips through the cracks. With the integrated Soffront Asset Management, the relevant system/ environment information appears automatically, when the employee submits an issue. Generate work orders on the issues raised. Send an electronic survey to measure employee satisfaction, when a ticket is closed. Run reports to measure agent productivity.

Sector: Customer Service & Support Industry: Service Industry Function: Help Desk

Product: Active Help Desk Company: ITA Logic Ltd Description:A simple yet effective product that provides the tools for users and service desks to record and manage these processes. The Active Helpdesk is an extremely powerful and effective business control system, helping you manage, report and track all IT assets and their budgets, company wide.

Sector: Customer Service & Support Industry: Service Industry Function: Help Desk

Product: CRMDESK
Company: ForeSoft Corporation
Description:
CRMdesk is a highly efficient cutting edge technology solution that will dramatically improve quality and reduce costs of Internet-based customer support. It combines powerful features with an elegant user interface, allowing seamless integration with customer's website. CRMdesk consists from two Web-based applications: Customer Desk and Support Desk. Email interface - an alternative to the main web-based interface - converts CRMdesk to a powerful support email tracking processor. CRMdesk may be integrated with BUGtrack - a professional web-based issue-tracking and project management system.

Sector: Customer Service & Support Industry: Service Industry Function: Help Desk