Customer Service & Support
Company: InteQ

Company Overview:

InteQ is a leading IT service management company that helps clients worldwide reduce the cost of IT operations, improve service levels and manage IT compliance. InteQ's innovative approach combines On Demand IT Service Desk, Remote Infrastructure Management and award-winning ITIL Training to deliver value to clients globally.

Companies use InteQ's managed services and on-demand solutions to reduce IT operations costs and gain tighter control over IT and virtualized infrastructures. InteQ's single-pane-of-glass reporting dashboard provides customers visibility into end-to-end IT performance which helps them adhere to compliance audit requirements, improve IT service levels, and make decisions on virtualization, business continuity and datacenter consolidation.

InteQ currently manages mission-critical infrastructures in over 90 countries through its global service delivery model with operations in the United States and India. Each day, InteQ's Web Based SaaS Service Desk and Help Desk solution serves over 50,000 IT users worldwide.

All of InteQ's services are built on ITIL processes that embed best practices into every customer relationship. In addition, over 5,000 executives and IT professionals have chosen InteQ as their ITIL training provider.

Founded in 1995, InteQ provides technology services and expertise across all facets of the IT service management lifecycle to businesses in financial services, life sciences, manufacturing, retail, hospitality, technology providers, telecommunications and service providers.

Sector: Customer Service & Support Industry: Business Function: Help Desk

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