Customer Service & Support Software
Product: InteQ
Company: InteQ
Description:
InfraDesk is an ITIL SaaS Service Desk application delivered as a service over the web based on InteQâ??s unique ITIL process automation approach and experience. The simple and robust enterprise service desk solution provides the foundation for IT organizations Service Delivery and Operations to ultimately support overall Service Strategy. Through its Software as a Service (SaaS) delivery model, InfraDesk enables large organizations to eliminate costly maintenance upgrades and lengthy implementation cycles commonly associated with traditional on-premise software while providing the affordability to small and medium-sized organizations without sacrificing functionality or flexibility. Since its introduction to the service desk market, InfraDesk has been implemented in organizations globally accelerating value and savings for clients. InfraDesk was also the recipient of the Network Product Guide a Best in Sasa? and the American Business Awards Best New SaaS Product's?
Sector: Customer Service & Support
Industry: Business
Function: Help Desk
Product: Fast Track Help Desk
Company: iiS FM Solutions
Description:
Facilities management help desk software with a thorough planned preventative maintenance (PPM) module. Issue, monitor, control and report on reactive and scheduled jobs. Relied upon by facilities managers of small buildings as well as international building management companies.
Read more about Fast Track Help Desk
Product: Sage ABRA HRMS®
Company: Sage Abra
Description:
Sage Abra HRMS flexible design features a comprehensive array of features, plus the powerful reporting and analysis capabilities need to efficiently manage the workforce.
Abra Suite is the industry-leading integrated software solution for human resources and payroll management offering the strategic decision-making tools your company needs to be successful in today’s highly charged business environment.
Sector: Customer Service & Support
Industry: Business
Function: Human Resources
Price: Not Available
Contact Details: Sage Abra HRMS,
888 Executive Center Drive West,
St. Petersburg, Florida 33702.
Email Id: info.abra@sage.com
Product: Halogen Software Inc.
Company: Halogen Software Inc.
Description:
Halogen Software's Employee Performance & Talent Management Suite offers the tools needed to develop, motivate & retain a high-performance workforce year-round to drive bottom line results.
Halogen Software uses highly advanced and highly flexible web-based technology. Software can be deployed on-premise or on-demand/SaaS.
Sector: Customer Service & Support
Industry: Business
Function: Human Resources
Price: Starting at $5573 for 200 seats
Contact Details: Not Available
Email Id: info@halogensoftware.com
Product: Lawson Software
Company: Lawson Software
Description:
The Strategic Human Capital Management System delivers transformational tools designed to help you link together people, strategy and execution. Lawson provides you with valuable insight into your workforce.
Lawson delivers complete solutions for complex enterprise processes, with products built and proven on the most advanced, open standard technologies.
Sector: Customer Service & Support
Industry: Business
Function: Human Resources
Price: $25,000 - $250,000
Contact Details: Corporate Headquarters,
Minneapolis/St. Paul,
380 St. Peter Street,
St. Paul, MN 55102.
Email Id: www.lawson.com
Product: UltiPro Software
Company: Ultimate Software
Description:
UltiPro’s award-winning functionality includes human resources, payroll, benefits management, comprehensive reporting, a Web workforce portal with employee and manager self-service, benefits enrollment, employee work events and staff administration, built-in workflow, recruitment and staffing, training management, and more.
UltiPro delivers unique Enterprise Integration Tools that provide the ability to interface your payroll and hr software painlessly with third-party applications such as general ledger, tax filing services, time clocks, and organizational charts. You can also interface your HR/payroll data with your company's bank, 401(k) and benefit providers, check printing service, and unemployment management service.
Sector: Customer Service & Support
Industry: Business
Function: Human Resources
Price: Subscription or perpetual license basis
Contact Details: 2000 Ultimate Way,
Weston, FL 33326.
Email Id: ultiproinfo@ultimatesoftware.com
Product: PerfectSoftware
Company: PerfectSoftware
Description:
The system can be deployed with a thin client (web browser) solution and reduce the IT administration and costs. This makes deployment very simple and provides for user access from remote locations. The database is an open architecture and is commercially available. All standard reports can be customized with the Crystal developer and new reports are easily added to the product.
PerfectSoftware's human resource software solution significantly reduces the amount of time that your human resources department spends managing employee information.
Sector: Customer Service & Support
Industry: Business
Function: Human Resources
Price: Not Available
Contact Details: Not Available
Email Id: Not Available
Product: Taleo Business Edition Solutions Software
Company: Taleo Business Edition Solutions
Description:
Using Taleo Business Edition Solutions, small and medium-sized businesses (SMBs) can create their own career sites and begin attracting new talent in a matter of hours. Taleo is the on-demand leader (Saas) in hiring and talent management.
Automate your performance management and goal-setting process specifically for small and medium-sized businesses. Built on Taleo Business Edition Platform, Perform is fully integrated with Recruit and provides a comprehensive set of tools to attract, retain, assess and develop staff.
Sector: Customer Service & Support
Industry: Business
Function: Human Resources
Price: Begins as low as $99/month per user
Contact Details: Not Available
Email Id: www.taleo.com
Product: SageCRM.com
Company: Sage CRM Solutions Software
Description:
SageCRM.com - The On Demand CRM Solution of Choice
SageCRM.com is an easy-to-use on demand CRM solution that provides enterprise-wide access to vital customer information – anytime, anywhere – so you can manage your business with an integrated approach to field sales, inside sales, customer care, and marketing.
SageCRM.com is designed for businesses seeking a low-cost, low-risk hosted CRM option
Sector: Customer Service & Support
Industry: Technology
Function: Customer Relationship Management (CRM)
Price: Not Available
Contact Details: Sage Software ,
56 Technology Drive ,
Irvine, CA 92618-2301 ,
866-308-2378.
Email Id: www.sagecrmsolutions.com
Product: Clear C2, Inc. - Relationship Management
Company: Clear C2, Inc
Description:
C2CRM is an industry-recognized, award winning solution . C2CRM is a platform and vendor and it’s 100% web-based (with 100% off-line capability). It’s offered as On-Demand (SaaS) or On-Premise and it includes pre-defined integration to major ERP, enterprise CRM application functionality and role-based methodology.
C2CRM is available on a variety of platforms including IBM system i, system p, system z and system x. C2CRM supports Operating Systems on these platforms such as Windows, OS/400 and Linux. It is available on any Microsoft Windows Server supported hardware with databases such as Oracle, Microsoft SQL Server and IBM DB2 as the reporting database and IBM Lotus Domino as the application server.
Sector: Customer Service & Support
Industry: Technology
Function: Customer Relationship Management (CRM)
Price: Starting @ $400 per user or $25/mo. per user
Contact Details: Clear C2 Inc. ,
1199 South Beltline Road ,
Suite 120 ,
Coppell, Texas 75019.
Email Id: support@c2crm.com
Product: NetSuite CRM+
Company: NetSuite Enterprise Solution
Description:
NetSuite CRM+ delivers powerful customer relationship management capabilities, including sales force automation, marketing automation, customer support and service, flexible customization through SuiteFlex, and more. It also features the best opportunity management and forecasting capabilities in the industry.
NetSuite CRM provides a true 360 degree view of all customer data and customer interactions
Sector: Customer Service & Support
Industry: Technology
Function: Customer Relationship Management (CRM)
Price: From $129/ user/ month
Contact Details: Corporate Headquarters:
2955 Campus Drive, Suite 100 ,
San Mateo, CA 94403-2511 ,
United States.
Email Id: info@netsuite.com
Product: SAP Business ByDesign - Hosted CRM
Company: SAP Solutions
Description:
SAP Business ByDesign offers the most adaptable, all-inclusive & affordable hosted customer relationship management (CRM) solution available and is proven to streamline your processes…
SAP Business ByDesign will be offered with on-demand delivery. SAP will host the solution and provide a scalable technology infrastructure, as well as built-in support and services. SAP replaces point solutions, manual processes and spreadsheets...
Sector: Customer Service & Support
Industry: Technology
Function: Customer Relationship Management (CRM)
Price: $149 - user per month
Contact Details: SAP Andina y del Caribe C.A.,
Calle 114 # 9-45, Torre B, Oficina 1401 ,
Teleport Business Park ,
Bogotá D.C.
Colombia.
Email Id: www.sap.com
Product: Salesforce
Company: salesforce.com, inc.
Description:The proven leader in on-demand customer relationship management (CRM), salesforce empowers customers to stand out from the crowd. We do so by delivering the most innovative technology and making it as easy as possible to share and manage business information. Our solutions combine award-winning functionality, proven integration, point-and-click customization, global capabilities, and the best user experience and the result is CRM success.
Sector: Customer Service
Industry: Telecommunication
Function: CRM
Product: FacilityManagerPro™
Company: Senior Internet Ltd
Description:CRM system requirement consultancy,Development of requirement and functional specifications,Specification and development of database,chema,Interface and usability design,System development,Acceptance testing,Manual production,Training Implementation and rollout consultancy .
Sector: Customer Service
Industry: Telecommunication
Function CRM
Product: ProspectSoft
Company: ProspectSoft Ltd
Description: CRM Software Solutions from ProspectSoft have enabled widely different types and sizes of organisation to benefit from great improvements in customer intelligence. This intelligence is available to traditional CRM software users like sales and marketing departments, as well as customer helpdesk and field service staff. It is also accessible to less obvious departmental CRM users such as supplier management and sales order entry. ProspectSoft CRM software runs on local or wide-area networks and provides seamless communications with mobile computing solutions for laptop computers, tablet PC's, PDA's and mobile telephones.
Sector: Customer Service
Industry: Telecommunication
Function: CRM
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