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Software by Business Sector
Software by Industry Sector
Software by Function
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Service Industry Software
Product: BUGtrack
Company: ForeSoft Corporation
Description: BUGtrack is a professional, reliable, secure and completely web-based issue-tracking and project management system. BUGtrack is fully customizable, has flexible workflow and supports role-based permissions. Open API features, import/export capabilities, spell-checker, rich text formatting, advanced XML/XSL reports (just to name a few). Mail Interface converts incoming email requests into trackable tickets. Project sharing allows to share your project with another company that has a separate BUGtrack account. BUGtrack can be integrated with CRMdesk - web-based help desk, customer service and online support software.
Sector: Data Management
Industry: Service Industry
Function: Document Management
Product: Parature’s multi-channel customer support software
Company: Parature Inc.
Description:
Efficiently track, route and resolve issues with Parature’s lifecycle ticket management system. Parature’s eTicket enables you to provide efficient service, increase end user satisfaction, and decrease costs. Powered by a flexible workflow engine, eTicket can be customized to meet the unique needs of your organization. A web-based solution, Parature allows you to start supporting your customers 24 x 7 in as few as three weeks without installing a thing.
Sector: Data Management
Industry: Service Industry
Function: Document Management
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