Product: i-Sight Call Tracking Software
Company:  customer expressions cooperation
Description:
i-Sight call tracking software lets you save time and money, and improve customer satisfaction, by:Automatically turning emails into work-orders, Allowing users to submit issues directly via a secure web form,Notifying technicians of new, upcoming and overdue items,Sight Call Tracking.

Sector: Data Management Industry: Service Industry Function:  Document Management

Product:  BUGtrack
Company:  ForeSoft Corporation
Description:
BUGtrack is a professional, reliable, secure and completely web-based issue-tracking and project management system. BUGtrack is fully customizable, has flexible workflow and supports role-based permissions. Open API features, import/export capabilities, spell-checker, rich text formatting, advanced XML/XSL reports (just to name a few). Mail Interface converts incoming email requests into trackable tickets. Project sharing allows to share your project with another company that has a separate BUGtrack account. BUGtrack can be integrated with CRMdesk - web-based help desk, customer service and online support software.

Sector: Data Management Industry: Service Industry Function: Document Management

Product:  Parature’s multi-channel customer   support software
Company: Parature Inc.
Description:
Efficiently track, route and resolve issues with Parature’s lifecycle ticket management system. Parature’s eTicket enables you to provide efficient service, increase end user satisfaction, and decrease costs. Powered by a flexible workflow engine, eTicket can be customized to meet the unique needs of your organization. A web-based solution, Parature allows you to start supporting your customers 24 x 7 in as few as three weeks without installing a thing.

Sector: Data Management Industry: Service Industry Function: Document Management